Privacy Policy

Updated June 14, 2025

Gen-Prompt (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and safeguard your personal information when you use our website, products, and services (collectively, the “Services”).

By using our Services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, company name, phone number, or any information you voluntarily provide through forms or correspondence.
  • Usage Data: IP address, browser type, device type, operating system, pages visited, and time spent on our site.
  • Customer Content: Any data, files, or documents you upload for the purpose of prompt optimization or custom GPT training.
  • Cookies and Tracking Technologies: We use cookies and similar tracking tools to improve functionality and analyze site usage. You can manage cookie preferences via your browser.

2. How We Use Your Information

We may use the information we collect to:

  • Provide and maintain our Services
  • Personalize your experience and optimize results
  • Communicate with you, including updates, offers, or service-related announcements
  • Improve our website and product offerings
  • Analyze usage trends and site performance
  • Ensure compliance with legal obligations

3. Data Sharing and Disclosure

We do not sell your personal information. We may share data with:

  • Service Providers: Third-party vendors who help us operate our business (e.g., cloud hosting, analytics, CRM tools), under confidentiality agreements.
  • Legal Compliance: When required to comply with laws, regulations, subpoenas, or court orders.
  • Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that process.

4. Data Retention

We retain personal information only as long as necessary to fulfill the purposes for which it was collected or to comply with legal obligations.

You may request deletion of your personal information by contacting us at [Insert contact email].

5. Security

We take reasonable measures to protect your data from unauthorized access, alteration, or destruction. However, no system is 100% secure. You use our Services at your own risk.

6. Your Rights and Choices

Depending on your jurisdiction, you may have rights to:

  • Access or correct your personal data
  • Request deletion of your data
  • Opt out of marketing communications
  • Restrict or object to data processing

To exercise these rights, contact us.

7. International Data Transfers

If you access our Services from outside the United States, your information may be transferred to and processed in the U.S. By using our Services, you consent to that transfer.

8. Children's Privacy

Our Services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.

9. Changes to This Policy

We may update this Privacy Policy occasionally. If we make significant changes, we’ll post the updated version on this page with a new effective date.

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